Welcome to the web site restream.io, and any other web sites, applications, or services that link to this
Privacy Policy (collectively, the “Restream Service"), which sites, applications or services are operated
or produced by Restream, Inc. (“Restream”).
Restream values the privacy of the users, publishers and others who visit and use the Restream Service
(collectively or individually, "You" or "Users") and wants you to be familiar with how we collect, use and
disclose information from and about you.
By agreeing to this Privacy Policy in your Restream account setup, or by using the Restream Service, you
expressly consent to the information handling practices described in this notice.
This Privacy Policy applies to Restream collection and use of your personal information (i.e., information
that identifies a specific person, such as full name, address, phone number, or email address). It also
describes generally Restream’s practices for handling non-personal information (for example, interests,
demographics and services usage).
The Information Restream Collects
User-provided Information: You may provide to Restream what is generally called "personal information" in
the USA and elsewhere or "personal data" in the European Union (such as your name, email address, postal
mailing address, home/mobile telephone number, credit card number and billing information) if you register
for a Restream Service, or upload or download certain content or products from the Restream Service, enter
contests or sweepstakes, submit testimonials, or otherwise use the features and functionality of the Restream service.
"Automatically Collected" Information: When you access the Restream Service or open one of our HTML emails,
we may automatically record certain information from your system by using cookies and other types of
tracking tools. This "automatically collected" information may include Internet Protocol address (" IP
Address "), a unique user ID, device type, device identifiers, browser types and language, referring and
exit pages, platform type, version of software installed, system type, the content and pages that you access
on the Restream, the number of clicks, the amount of time spent on pages, the dates and times that you visit
the Restream, and other similar information. Depending on the law of your country of residence, your IP
address may legally be considered personal information.
Information from Other Sources: We may obtain information, including personal
information, from third parties and sources other than the Restream, such as
advertisers. We also may obtain information, including personal information, from third
parties such as social media or social network platforms for which you have explicitly
connected to the Restream Service (e.g., information from YouTube using YouTube API
Services, Twitch, Youtube, Smashcast, Mixer, or any other platform the Restream Service
connects with). When you access the Restream Service through social media or social
networks you are authorizing Restream to collect, store and use such information and
content in accordance with this Privacy Policy. We may also obtain information from
third parties such as social media or social network platforms regarding your use of
such services, including information about your use of the content you choose to
broadcast through the Restream Service. Please refer to privacy policy of the social
media or social network platforms you use with Restream Service (for example to
Google Privacy Policy for YouTube). If we combine or associate information from other sources
with personal information that we collect through the Restream Service, we will treat
the combined information as personal information in accordance with this Privacy Policy.
If you access your Restream account through a third-party connection or log-in (like Google,
Facebook, Apple, or LinkedIn), Restream receives and stores information about your account
from that service for authentication purposes. This information could include your email
address, username, user ID associated with your account (for example, your Facebook UID),
profile picture, and any other basic account info you've made publicly available. Additionally
we may store your Facebook friends list and LinkedIn connections to recommend others to you or
to recommend your account or content to others. You should always review and adjust your privacy
settings on third-party services you have permitted to access your account, like Google, Facebook or LinkedIn. You may also revoke the access to individual services by visiting a
corresponding third party service page. If you unlink your third party account, we will no
longer receive information collected about you in connection with that service, but you’ll
be unable to access your Restream account through that third-party service.
The Way Restream Uses Information
If you submit personally identifiable information to us through the Restream Services, we use your personal
information to operate, maintain and provide to you the general and personalised features and functionality
of the Restream Service and to process any flagging activity or correspondence you send to us.
We do not use your email address or other personally identifiable information to send commercial or
marketing messages without your consent or except as part of a specific programme or feature for which you
will have the ability to opt in or opt out. However, We may use your email address without further consent
for non-marketing or administrative purposes (such as notifying you of major Restream Service changes or for
customer service purposes).
We use both your personally identifiable information and certain non-personally identifiable information
(such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve
the quality of the Restream Service and to create new features, promotions, functionality and services by
storing, tracking, analysing and processing user preferences and trends, as well as user activity and
communications.
To facilitate the Restream Service, we obtain and use the stream channel name and key from each platform
you have connected to the Restream Service.
We may use your connected account's information and applicable permission to perform actions such as, but
not limited to: "connecting", "subscribing", "following", or "liking" only to or on the official Restream
accounts associated with your connected social media or social network platform.
We use cookies and log file information to: monitor aggregate metrics such as total number of visitors,
pages viewed, etc.; and (e) track your entries, submissions and status in promotions or other activities.
Additional policies. By connecting any account to Restream you agree to privacy policies of the
corresponding media or social network platform:
- YouTube - Google Privacy Policy, Revoking access
- Twitch - Twitch Privacy Policy
When Restream Discloses Information
Restream does not share your personal information with other organizations for their own marketing or
promotional uses without your prior express consent.
Restream may disclose Automatically Collected and other aggregate non-personal information with interested
third parties to assist such parties in understanding the usage and demographic patterns for certain
programs, content, services, advertisements, promotions, or other functionality of Restream.
We may disclose both personal and non-personal information to service providers working on our behalf to:
provide web site hosting, maintenance, and security services; fulfill orders; analyze data and create
reports; offer certain functionality; and assist Restream in improving the Restream and creating new
services features. We require that these parties process such information in compliance with this Privacy
Policy, we authorize them to use the information only for the purposes for which it is provided to them, and
we require these parties to use reasonable confidentiality measures.
Restream may disclose User information if we believe in good faith that such disclosure is necessary to
comply with US state and federal laws (such as U.S. Copyright law) or other applicable laws around the world
(for example, in the country of your residence); or respond to a court order, judicial or other government
subpoena, or warrant in the manner legally required by the requesting entity.
Restream also reserves the right to disclose User information that we believe, in good faith and after
making reasonable inquiries, is appropriate or necessary to take precautions against liability to Restream;
protect Restream from abusive, fraudulent, or unlawful uses; to investigate and defend ourselves against
third-party claims or allegations to protect the security or integrity of the Restream Service; or to
protect the rights, property, or personal safety of Restream, our Users, or others. We will notify you of
these disclosures if we reasonably think we can do so legally and without harming the purpose of the
disclosure.
Your Choices
You may, of course, refuse to submit personally identifiable information through Restream service.
However Restream features may, for authentication purposes, require you to sign up. The privacy notices of
those services govern the use of your personal information associated with them.
You may update or correct your personal profile information and email preferences at any time by visiting
your account profile page.
How Restream Uses Cookies
Like many other sites on the Internet, Restream uses cookies—small text files containing a string of
alphanumeric characters. Restream uses cookies and collects IP addresses and other automatically collected
information in order to better facilitate the services provided to you, and to collect non-personal
aggregate data for marketing and research purposes. If you accept the cookies used on our site, we may be
able to identify your system by reading the cookie stored on your system, but we will not be able to
identify you unless you’ve entered your personal information.
We may also allow third-party companies to serve ads and/or collect certain anonymous information from you
when you visit our website or use our services.
Data Security
Restream has strict security measures in place to protect the loss, misuse, and alteration of information
under our control. We use secure technology, privacy protection controls, and restrictions on employee
access in order to safeguard your information. While we take precautions to protect sensitive information
that’s transmitted online, we also protect your information offline. Only employees who need the
information to perform a specific job, such as billing or customer service, are granted access to
personally identifiable information. The computers/serves in which we store personally identifiable
information are kept in a secure environment.
Please note that while we continually make every effort to implement safeguards to protect your personal
information, the very nature of the Internet makes it impossible to guarantee the security of transmitted
data. Restream makes no warranties or representations as to the security and confidentiality of any data
you transmit. Any data you transmit to Restream is at your own risk, and we cannot guarantee that
information may not be accessed, disclosed, altered, or destroyed by any breach of our physical, technical,
or managerial safeguards.
Delete Account Data
If you would like to delete all data associated with your account, mail us with request on support@restream.io. This action is irreversible.